TeamHive Privacy Policy
Brave Insights Pty Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our TeamHive Service. We are committed to complying with the General Data Protection Regulation (GDPR).
1. Data Controller
Brave Insights Pty Ltd is the data controller for the personal data collected through the Service.
2. Information We Collect
Personal Data
When you register for an account, we collect information including your Name, Email address, Organisation name, and Team name.
Assessment Response Data
We collect and process the responses from assessments you create or participate in. As a core privacy feature, all assessment response data is de-identified in our system. This means we separate assessment responses from the personal data of the respondent, and responses are not linked to individuals in our database.
Usage Data
We may automatically collect information about how you use the Service, such as your IP address, browser type, and operating system.
3. How We Use Your Information (Lawful Basis for Processing)
We use the information we collect for the following purposes:
To Provide and Maintain the Service
(Lawful Basis: Performance of a contract). We use your personal data to create your account, provide customer support, and operate the Service.
To Improve the Service
(Lawful Basis: Legitimate interest). We analyse usage data and de-identified assessment data to understand how our Service is used and to make improvements.
For Marketing Communications
(Lawful Basis: Consent). We will only send you marketing communications if you have explicitly opted in. You can withdraw your consent at any time.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with third-party service providers who perform services for us (e.g., hosting providers), but only if they have agreed to confidentiality and data protection terms and are GDPR-compliant. We may also disclose your information if required by law.
5. Your Data Protection Rights under GDPR
If you are a resident of the European Economic Area (EEA), you have the following data protection rights: • The right to access, update, or delete the information we have on you. • The right of rectification. • The right to object. • The right of restriction. • The right to data portability. • The right to withdraw consent. You can exercise these rights by contacting us.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
7. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@team-hive.co